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Questions about an event, your application or a partnership? Our team is here to help.

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What happens next

  1. Your message reaches our team

    It goes straight to the people who look after events, applications and partnerships.

  2. We reply by e-mail

    We answer at the e-mail address you give us, so please check it carefully.

  3. Questions about an application?

    Include your application number, or get a new link to your application page at any time.

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Trust & transparency

Apply with confidence

Applying to an event abroad is a big decision. Here is how we keep the process clear and safe for every applicant.

Two professionals shaking hands Have a confirmation code?Check it on our verification page

Verifiable confirmations

Every confirmed place has a unique confirmation code and QR code. Anyone you share it with, such as your employer, can check it on our public verification page.

Every application reviewed by a person

Our team checks each application and payment individually, and we e-mail you at every step, from confirming your address to your final confirmation.

Clear prices and terms

Prices, deadlines and what each package includes are shown before you apply, so you know exactly what you are choosing.

Your data handled with care

Your details are used to manage your application, as set out in our privacy policy.

Read the privacy policy

Real people to talk to

Questions before you apply? Reach our team through our contact form.

Contact us

Visa and travel guidance

Practical guidance on visas, eTAs and travelling to Canada helps you plan your trip early.

Read the visa guide