Toronto is Canada's largest city and one of the most multicultural places in the world, which makes it a natural home for international events. If you are visiting for the first time, these essentials will help you arrive relaxed and make the most of your stay.

Arriving at the airport

Most international visitors arrive at Toronto Pearson International Airport (YYZ). The UP Express train connects the airport with Union Station in downtown Toronto in about 25 minutes, and it is often the quickest way into the city, especially at rush hour. Taxis, limousines and ride-hailing services are also available outside the terminals.

Getting around the city

The Toronto Transit Commission (TTC) runs the city's subway, streetcars and buses. You can pay by tapping a contactless credit or debit card, or a PRESTO card, on the readers at station gates and on board. Downtown Toronto is also very walkable, and an underground pedestrian network called the PATH links many office towers, hotels and shopping areas, which is welcome in winter.

Weather and what to wear

Toronto has four distinct seasons. Winters, roughly from December to March, are cold and often snowy, so bring a warm coat, gloves and waterproof footwear. Summers are warm and can be humid, while spring and autumn are mild but changeable. Conference rooms are often air-conditioned, so a light extra layer is useful in any season.

Money, tax and tipping

  • Currency: the Canadian dollar (CAD). Cards, including contactless payments, are accepted almost everywhere.
  • Sales tax: prices in shops and restaurants are usually shown before tax. In Ontario, the harmonized sales tax (HST) of 13% is added at checkout.
  • Tipping: it is customary to tip around 15 to 20% in restaurants and bars, and a smaller amount for taxis and hotel services.

Practical details

  • Electricity is 120 volts and sockets take plug types A and B, so many visitors need an adapter.
  • The emergency number for police, fire and ambulance is 911.
  • Toronto is in the Eastern Time zone. Check session times carefully if you join online meetings from home before you travel.

If you have a free evening

Toronto rewards a little exploration. Popular choices include the CN Tower and the waterfront, St. Lawrence Market for food, the historic Distillery District, the Royal Ontario Museum and a short ferry ride to the Toronto Islands for a famous view of the skyline. The city's neighbourhoods, from Chinatown and Kensington Market to Little Italy and Greektown, serve food from almost every corner of the world.

Whatever brings you to Toronto, allow a little time to enjoy it. Many delegates find that the conversations they start over dinner in the city are as valuable as those in the conference hall.